Regular Wash + Fold: P 33/KgRegular Wash + Iron: P 88/KgRegular Wash + Iron + Sanitization: P 111/KgIron only: P 55/KgDhobi Note: Reguler daily use items, i.e. Shirt, Tshirt etc.
Hand Wash + Fold: P 66/KgHand Wash + Iron: P 111/KgHand Wash + Iron + Sanitization: P 122/Kg
Heavy Wash + Fold: P 44/KgHeavy Wash + Iron: P 99/KgHeavy Wash + Sanitization: P 122/KgDhobi Note: Towl, Bedsheet, Standard blankets etc.
Brand New Items: P 88/KgComforters, Quilt, Curtains: P 99/KgSeat Cover, Rugs, Pillow, Cushion: P 111/Kg
Polo Shirt : P44 per PieceT-Shirt : P33 per PieceBlouse - S/L : P44 per PieceSkirt - S/L : P33/44 per PiecePants - S/L : P22/33 per PieceJeans - S/L : P22/33 per PieceDress - S/L : P44/66 per PieceUniform - School/College/Company/Medical : P33/44/55/66 per Piece
Barong: P 166Suit (top): P 255Suit (trouser): P 188Gown: P 299Wedding Gown: P 799Pillow: P 199Dhobi Note: Kindly enquire for Leather Jackets, Soft Toys, Shoes, Sweaters etc.
Dhobi Note : All prices are subject to change without prior notice. Actual pricing can be decided only after inspection of fabric only. Terms & Conditions applied.
Dhobi Note : Plans doesn't have any expiry period & can be used until entitled wash amount is not consumed.
U#11, G/F, #7 Amber Square, Escriva Drive, Ortigas Center, Pasig, Brngy, San Antonia (Near Astoria Plaza)
*Rates are subjected to change without prior notice. Terms & Conditions applied
(Regular Wash + Fold)Weight 15kg. – 20Kg : P30\kgWeight 21Kg. – 25Kg : P28\kgWeight More than 25Kg : P26\kg
(Heavy Wash + Fold)Weight 15kg. – 20Kg : P40\kgWeight 21Kg. – 25Kg : P38\kgWeight >> 25Kg : P36\kg
Dhobi Note : More packages are available which can fit in your budget. Please enquire.
Rest assured, your satisfaction is our first priority. In fact, we treat your laundry as if it were our own, however we still need to agree to some rules to ensure that there are no misunderstandings about Dhobiink Laundry & Dry-Cleaning Services (referred to as “we,” “us,” “our”, or “Dhobiink Laundry”) or your obligations. By using our service, you acknowledge and accept the following Terms and Conditions.
By using our service, you agree that your clothes are suitable to be washed in water, on a normal cycle, and dried using heat in a tumble dryer. We cannot be responsible for any damage to clothing that is not suitable for this standard laundering process. Similarly, we reserve the right to refuse to service items that we feel will be hazardous to our staff, such as items heavily soiled with human or animal waste. This is for the health and safety of our team.
We will do everything we can to avoid damaging your laundry. Unfortunately there are limitations to what we can do. For example, we don’t have time to check your pockets to see if you have left anything in them. Therefore, we can’t be held responsible if something left in your laundry (like lipstick, chewing gum, or a pen) causes any damage. Similarly, if you call and tell us that you left your favorite bracelet, or anything else, in your pocket, we can’t guarantee that we will find or return it.
All laundering processes, regardless of how gentle, cause normal wear and tear on clothing. As a result, we cannot be responsible for any wear and tear of laundry, including loss of buttons, fading, fatiguing, holes, or abrasions. Similarly, we reserve the right to decline cleaning any particular piece of laundry if we think it will lead to trouble.
Cleaning and drying laundry also creates other risks. We do not individually examine every garment prior to placing it in the laundry. Therefore, if something is “dry-clean only,” or otherwise unsuitable for common washing and drying techniques, please do not include it in the laundry you give to us.
We wash all items together as our standard procedure. Note that we do not separate clothes according to your instruction, and ask that you do the separation and take responsibility for what’s in each load. Along the same lines, we can’t be held responsible for the re-disposition of colors (aka bleeding) or dimensional changes (aka shrinking or stretching).
We would love to be able to inventory every piece of laundry you give us. Unfortunately, it is cost-prohibitive for us to do so. As a result we can’t be held responsible for any lost laundry; we simply have no efficient way of verifying that we actually received any particular piece of laundry in the first place.
Rest assured though, we carefully track your clothes. For instance, we tag all our bundles with your name, and your clothes are never loose in our facility unless they’re inside a machine, on the folding table, or in their own laundry cart waiting to be folded.
If you do believe you are missing something from your delivery, please notify us within 2 hours of receiving your clean clothes — we are much more likely to find misplaced laundry if it is reported early.
Dhobiink Laundry will inventory all dry cleaning items once they arrive at the facility to be cleaned. This inventory is final, and we will track your items carefully to return them to you. However, in the event of loss or damage of dry cleaned items, please notify us within 2 hours of your delivery.
As with our standard laundry process, Dhobiink Laundry cannot be responsible for wear and tear resulting from cleaning, for very delicate items such as buttons or sequins, or for clothing missing proper care labels.
“Extras” will be charged at the discretion of the dry cleaner, in order to process your garment the best way possible. These charges will be added to your final invoice. Items such as leather require longer turnaround times and could take up to one weeks to be returned.
You can schedule your appointment through our website or you can call our customer service department. We require at least 1 hours’ notice for residential appointments, at least 2 hours’ notice for non-rental commercial appointments, and a minimum of 8hours’ notice for rental commercial appointments.
If you no longer want our service, simply let us know and we will cancel it at no additional charge. Although we truly hope you are satisfied with our services, once we have laundered your clothes, we cannot offer a refund.
Of course we don’t anticipate having any problems with our customers refusing to pay, but just in case, we reserve the right to hold your laundry hostage until we are paid in full.
Remember, you’re free to cancel any appointment up to 1 hour prior to the start of your delivery window, so if you don’t have any laundry for us to wash on a particular week, please be sure to notify us more than 1 hour before your appointment time so we don’t come to your address and charge you a no-show fee.
Dhobiink Laundry provides pick-up and delivery service on bicycles or eco bike, saving a lot of gas, pollution, and money. We are particularly proud of this aspect of our business and hope that our bicycle pick-up and delivery service is part of the reason you have decided to use Dhobiink. There are, however, circumstances when we may be unable to use bicycles to complete deliveries (like typhoons, torrential rain, or all of our delivery riders simultaneously pulling a hamstring). Therefore, we reserve the right to pick-up and deliver your laundry using more conventional methods if necessary.
We will do our best to pick-up your laundry at the agreed upon time. We know that we won’t have very many customers if we are late. That being said, we can’t be held accountable if we are late for unforeseen circumstances. Similarly, we hope that you will strive to be on-time for our deliveries. If you do miss a pick-up or delivery, we will try to coordinate an alternate time as soon as possible.
To prevent laundry errors, all services must be tied to an appointment. If we are coming to your house for a delivery and you have additional dirty laundry that you would like to be picked up, please schedule an additional pickup online or notify Customer Care at least 1 hour before your scheduled service.
A No Show is when we show up to your door, but you and your laundry aren’t around. In the case of a No Show, we reserve the right to No Show fee. Keep in mind, there’s no fee if you cancel or reschedule more than 1 hour before the start of your delivery window.
If you request that we leave your laundry unattended (e.g., on your porch, in a hallway, or in your foyer) or with a third party (e.g., with a doorman or a neighbor), we are not responsible for your laundry before we have picked it up or after we have dropped it off. You also agree that our records of pick-up and drop-off times are true and accurate.
We use Branded laundry detergents for all our personal laundry customers in Dhobiink Laundry. The brands are marked as “hypoallergenic.” However, one machine washes multiple customers load. This could result in rare chances of allergies which may not be completely rinsed out of these washing machines.
As our business changes, we may want to modify some of terms in this agreement. Therefore, we encourage you to check back frequently to familiarize yourself with any changes.
Although we think we are generally agreeable people, we recognize that DhobiinkLaundry and you may have a dispute. In this event, you agree that any legal action pertaining to this agreement, or Dhobiink Laundry generally, shall be conducted in the Pasig City Court.
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City/MunicipalityMetro Manila~PasigMetro Manila~Mandaluyong
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